SPOTLESS SOLUTIONS

PRIVATE BUSINESS APP · UPDATED OCTOBER 22, 2026

Spotless CRM internal terms

Spotless CRM is an internal administrative tool provided by Spotless Solutions for approved owners and employees. These terms describe use of the application; they do not replace a customer's cleaning agreement, establish cleaning prices, or change an employee's employment or pay agreement.

Approved access

Use the account assigned to you only for authorized Spotless work. Keep sign-in details private, use the required private network connection, and contact the business if access should be removed or you suspect an account has been used improperly.

Accurate records and owner review

Enter work, time, customer and payment information accurately. Ask an owner to review errors or uncertain records rather than treating an imported value, suggested assignment or location reading as a final business decision. Calendar imports can be incomplete or require review. Recording a payment in the CRM does not transfer funds.

Google connection and invoice email

Only an authorized owner should connect the Spotless Google account or send invoices. Review the invoice, recipient and message before sending. If a send outcome is uncertain, check the connected account's sent-mail records and resolve the uncertainty before attempting another send. The calendar connection is a read-only mirror; scheduling changes are made in Google Calendar.

Availability and help

The current application depends on the business Mac, its network connection, the private network and any connected Google services. Access and synchronization may be interrupted when those services are unavailable. Use the business's original records and contact an owner when information needs confirmation.

Privacy

The CRM privacy policy explains business information, Google permissions, optional check-in location readings and retention.

For questions or account assistance, contact spotlesssolutionscg@gmail.com.